Episode Overview

As the Vice President of Small Business, Strategy & Partnerships at RBC, Don provides strategic oversight and leads a team that is responsible for delivering marketing-leading solutions, partnerships and client experiences that go beyond traditional banking to help Canadian entrepreneurs successfully start, manage and grow their business. Don also manages the development of RBC’s strategy for the broader Business Financial Services portfolio, including the group’s client experience, CRM, and data analytics strategies. 

Don joined RBC in 2001 and has 20 years of experience within the financial services and banking sector. He was most recently the Regional Vice President of the South Western Ontario Region, leading a team of RBC Advisors to support the growth of small and commercial business clients in the community. Prior to joining RBC, Don served as an Infantry Officer in the Canadian Army where he led soldiers on a number of domestic and international operations and worked in both staff and training roles. 

“Where there is challenge, there is also opportunity. The pandemic disrupted our lives but it also allowed people to look through a new lens, and find new opportunities, and the potential for new business ideas.”

In this week’s episode of the #StartupCanadaPodcast, sponsored by Mastercard and powered by RBC, Don shares how the pandemic has accelerated certain business trends and the support RBC offers to help entrepreneurs through both challenges and growth opportunities on their business journeys. 

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